1. Introduction
1.1 Speedy Casino reserves the right to modify the terms and conditions at any time without prior notice. These become effective upon their publication on this page and have no retroactive effect with respect to bonuses and promotions. It is the responsibility of the user to read these terms and conditions and to refer to them regularly. Any deposit or play on Speedy Casino implies that the user accepts these terms and conditions.
2. Account
2.1 Opening an account is necessary in order to play for real money on Speedy Casino.
2.2 The minimum age required to create an account is 18 years.
2.3 Players residing in countries that are not available in the registration form cannot create an account or play on Speedy Casino.
2.4 The Company allows only one (1) account per player, household, IP address, email address, phone number, payment method (debit or credit cards). If our security system detects identical information across multiple accounts, this is considered "multi-accounting", which is strictly prohibited and, in such cases, all accounts may be immediately closed by the fraud department.
2.5 If multiple players wish to play at our casino from a common network (dormitories, fraternities, etc.), or from the same household, we strongly suggest they contact our support team before creating multiple accounts to avoid unnecessary security procedures.
2.6 To open an account, the player will be asked to complete a registration form and provide the following personal information: a "username", a "password", "Last name", "First name", "email", "phone number", "residential address", "gender", "date of birth" and the "currency". The name registered on the player's account must correspond to the player's legal name and identity.
2.7 It is the player's responsibility to ensure that they are the sole person able to access their account by keeping their login details secure. We recommend that our users log out of their account at the end of each gaming session.
2.8 Players are advised to create a strong password containing uppercase and lowercase letters, alphabetic characters, special characters and numbers. The suggested minimum length is eight characters including one uppercase letter, one digit and one symbol.
2.9 The Company reserves the right to prohibit the use of usernames and/or avatars that it deems inappropriate, including those of a political, racist, pornographic, insulting or violent nature, or those that glorify terrorism, drugs and/or weapons. We also reserve the right to refuse to open an account at any time and for any reason.
2.9.1 Inactive Accounts:
2.9.1.1 An account on which no activity has been recorded for at least 6 months will be considered inactive.
2.9.1.2 We reserve the right to apply account management fees of 5 INR per month on any credited inactive account. In that case, such fees will be deducted from the active cash balance until the account becomes active again and/or until the active balance is zero.
2.9.1.3 Once the balance is zero, no further inactivity fees will be applied by the Company.
2.9.1.4 Players have the option to recover the remaining funds on their inactive accounts by logging into their personal area and making a withdrawal request.
2.9.1.5 In cases of blocked and/or excluded accounts, players must contact customer support to recover these dormant funds.
3. Verifications
3.1 All accounts must be verified for age verification, fraud prevention, withdrawal processing, promotional restrictions, account closures, etc.
3.2 Any withdrawal request requires prior account verification. The required documents are as follows:
- A valid identity document (passport, driving licence or national identity card).
- A proof of address dated within the last 3 months in PDF format showing the full name and address of the customer. Accepted proofs of address include bank statements, payslips, water, gas or electricity bills, and fixed-line/internet telephone bills.
- Any official document issued by the user’s bank showing the IBAN and BIC/SWIFT codes.
If the user cannot provide one of these supporting documents, they must inform customer support.
3.3 All Speedy Casino accounts may be subject to a general or specific verification regarding the player’s age, identity, payment methods and compliance with our terms of use. If the player does not meet the required deadlines to verify their account, Speedy Casino reserves the right to temporarily suspend access to the games.
3.4 If you wish to verify your account before any withdrawal request, you should contact our live support. Documents can be sent by email to [email protected] or via the live chat.
3.5 Once you receive an email from our KYC team (Know Your Customer), make sure to upload all requested documents within the specified timeframe by following the instructions. Each link allows the upload of a single document.
3.6 The information on the submitted documents must match the information provided by the player when creating their Speedy Casino account. The player agrees to inform customer support of any change in circumstances in order to keep their account up to date and verified by providing supporting documents.
3.7 The player must ensure that a complete file is submitted containing authentic, legible and good quality documents so that processing times can be met.
3.8 The processing time for account verification is 1 (one) business day once all necessary supporting documents have been received. However, the time may be affected by an extraordinary and unusual situation.
4. Deposits
4.1 The minimum deposit amount is 10 INR and the maximum amount is 1000 INR.
4.2 When making a deposit, the player authorises Speedy Casino to use Electronic Service Providers (ESP) and/or third-party payment providers to process various financial transactions, and therefore agrees to be directly bound by the terms and conditions of those partners.
4.3 By choosing a deposit method, the player accepts the conditions and any fees that may be applied by a third party, such as their bank (currency conversion fees, international transaction fees…)
4.4 Any deposit method used must correspond to the name of the holder of the Speedy Casino account.
4.5 The list of available payment methods may vary at the discretion of the company and/or depending on the geographic area of the player.
4.6 By choosing to gamble with real money on games of chance, the user accepts the possible risk of loss.
4.7 Stakes and deposits made on the site may be subject to a refund under certain conditions. (see 15. Refunds)
4.8 Deposits by cheque, cash or bank transfer are not permitted on the site.
5. Withdrawals
5.1 In order to make a withdrawal, the user’s account must be verified (see 3. Verifications).
5.2 The minimum withdrawal amount is 50 INR, unless otherwise explicitly stated in the terms and conditions of a specific promotion.
5.3 A deposit must be wagered at least 1 (one) time before part or all of the balance may be withdrawn, in accordance with the standards imposed on us as part of the fight against money laundering.
5.4 Withdrawal methods are linked to the deposit methods used for previous deposits. If a payment method does not allow proper payment processing, we reserve the right to choose the method of payment for the withdrawal.
5.5 In certain cases, generally to prevent money laundering, we reserve the right to pay the withdrawal by a method of our choice even if it is not the one initially requested. Withdrawal requests on non-refundable credit cards will be issued to an e-wallet of choice or by bank transfer. In this case, all processing fees are borne by the player.
5.6 The maximum withdrawal amount for a player is 2500 INR per 7-day period, until full settlement and unless otherwise stated in the Promotional Terms and Conditions, or except at our discretion, in the case of players with a privileged status for example.
5.7 Withdrawal requests may be cancelled at any time by the player as long as they have not been processed by the finance department.
5.8 If the withdrawal amount is limited (in the case of a win from a free sign-up bonus, for example), any balance exceeding the maximum permitted amount will be voided and removed from the account.
5.9 Any withdrawal request will void active bonuses in progress, including unactivated free spins (see Bonus Terms and Conditions).
5.10 In the event that one or more deposits are cancelled or refused by the payment provider, we reserve the right to refuse or withhold any bonus amount or associated winnings.
5.11 The processing time for withdrawal requests is 2 (two) business days once all account verification documents have been received, reviewed and confirmed and where no further verification is necessary.
5.12 Any withdrawal request will be subject to verification by our fraud department, which reserves the right to cancel part or all of the funds in the event of non-compliance with these Terms and Conditions. The player will then be informed by e-mail. (see 14. Account closure and retention of funds).
5.13 It is the player’s responsibility to inquire about the taxes and duties applicable to their winnings in their jurisdiction.
6. Bonuses and Promotions
6.1 To view the terms and conditions for the use of bonuses please go here.
7. Customer Support
7.1 Customer support is available every day via live chat (from 9:00 AM to 10:00 PM) or by email.
7.2 The user agrees to use courteous and respectful language in their interactions with members of the Speedy Casino team. Any abuse or behaviour deemed inappropriate may lead to suspensions or permanent account closure.
8. Anti-Money Laundering and Counter-Terrorism Financing
8.1 We are subject to laws against money laundering and terrorist financing and, in this regard, must exercise due diligence on all accounts.
Information provided to us for account verification or other situations set out in our terms and conditions will be processed in accordance with our Privacy Policy and will not be used for other purposes.
8.2 The player acknowledges and agrees that we will use the information provided to fulfil our due diligence obligations, to conduct public searches and to perform checks to verify the accuracy of the information submitted.
8.3 While we carry out our due diligence measures, the player may be allowed to continue using their account. However, they will not be permitted to make withdrawals from that account until our verification procedures are complete.
8.4 If we are unable to fulfil our due diligence obligations because we have not received the required information from the player or we are unable to verify their identity, no activity may take place on the account and the account will be suspended and/or closed. In such a case, we will return any deposited funds held in the account at the time of suspension and/or closure, unless we need to delay or withhold payment of all or part of the player’s funds to comply with our legal obligations.
8.5 The user agrees to cooperate and provide any additional information and/or supporting documents required to fulfil our obligations. Any communication providing information/documentation should not be considered final in this regard.
8.6 If we learn or suspect that the information provided by the player is materially false, we will cancel the registration and take any other measures we may be required to under law. We will not pay out any winnings in such circumstances.
9. Responsible Gambling
9.1 The player may, at their discretion, choose a deposit limit by setting the desired amount and time period. Once registered and when the limit is reached, the player will not be able to make further deposits until the limit is reset. Deposits already made during the period will be taken into account when calculating the limit.
9.2 The player may, at their discretion, choose to restrict access to their gaming area for a set period using the "Account Freeze" option from their Cashier. Following this restriction, active funds will be frozen and no transactions will be possible on the account. The player will be able to access their funds at the end of the defined freeze period.
9.3 All restrictions and exclusions will take effect immediately after the settings are confirmed in the Cashier // Player account limit section.
9.4 Any request for an account freeze and/or exclusion will be valid only for the brand on which the player made the request (www.speedywithdrawal.shop) and does not include other sites that we operate.
9.5 Our staff have no control over the Cashier options, which means they can only be changed or removed by the player. Any increase or removal of a limit will take effect within exactly 24 hours.
10. Data Protection
10.1 We hereby guarantee that we adopt adequate technical and organizational measures to ensure the security of our systems and the integrity of data transmitted on our website.
10.2 The player acknowledges that their personal data will be processed by the licensee or by any other person, company or business associated in any way or otherwise engaged by the licensee to provide services as set out in these terms and conditions. We will process players' personal data in accordance with this website's Privacy Policy.
Collection of personal data
Speedy Casino guarantees that our players' personal data is always obtained lawfully and processed fairly, in accordance with the rights of the player concerned and with our regulatory obligations or guidance. This enables us to provide our players with safe and user-friendly browsing conditions. This information may be disclosed to law enforcement authorities or to our data processing service providers for review when it is in accordance with our legally binding duties or obligations. Speedy Casino is committed to protecting your privacy and personal information.
Retention of personal data
The personal information we collect is kept securely in accordance with legal requirements for data security and retention. Under applicable laws and regulations in India, Speedy Casino is required to maintain a secure online list of all registered players. In addition, Speedy Casino must retain all personal data submitted at registration and all data transmitted during the operation of a player's account for at least five years from the player's last transaction or account closure. Speedy Casino will retain this information for the period required by gaming laws and regulations. For more information, please refer to the Privacy Policy.
Cookies
The Speedy Casino site requires the storage of small pieces of data sent by the web server to the browser, commonly known as "Cookies". The use of a cookie is in no way linked to the player's personal information, but is intended to provide an increasingly optimized and personalized gaming experience. Please note that the website www.speedywithdrawal.shop cannot be used properly if cookies are disabled.
Communication
Speedy Casino may communicate informative and/or promotional content to its registered members via newsletters and/or SMS. The user may, at any time, unsubscribe from newsletters by clicking the "Unsubscribe" button at the bottom of the email or by replying with the word "STOP" to the SMS received.
11. Complaints
11.1 The player may contact our customer support at [email protected] and follow the instructions on the website to notify us of any complaint and/or malfunction regarding our services (registration form, transactions, bets, winnings…).
11.2 If a bet is not recorded in time by the servers, the casino cannot be held responsible or liable for the result of the round. Similarly, any stake placed cannot be subject to a refund request.
11.3 Complaints are handled by the support team and escalated to management if necessary. All complaints deemed reasonable will be addressed within 24 hours.
11.4 The Company cannot be held responsible for any involuntary interruption of the Site's operation due to unforeseen circumstances or reasons beyond its control, including but not limited to: natural disasters, such as earthquakes, floods, fires, tremors, hurricanes, tropical storms; war, insurrection, arson, embargoes, acts of civil or military authorities, or terrorism; fibre optic cuts, strikes, or shortages of transport, infrastructure, fuel, energy, labour or materials; failure of infrastructure providing telecommunications and information services; hacking
(hacking).12. Governing Law
12.1 These Terms and Conditions are governed by the laws of India.
12.2 The parties agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or their breach, termination or invalidity, will be submitted to the exclusive jurisdiction of India.
12.3 The regulation of games and the services of the platform are governed by the laws of India.
12.4 You are solely responsible for complying with any applicable laws in your country of residence and if you are permitted by the applicable laws in your country of residence to gamble, you may open an account with us. We disclaim any liability in the event of breach or violation of applicable law. Otherwise, we reserve the right to refuse your account opening request or to disable your account. In addition, players declare that they are not residents of the United States and its dependencies. Speedy Casino also prohibits persons located or residing in certain jurisdictions.
13. Account Closure and Retention of Funds.
13.1 The player may request the closure of their account at any time by contacting customer support via chat or by sending an email to [email protected]. Any request will be processed, within 24 business hours, wherever possible.
13.2 Speedy Casino reserves the right, at its sole discretion, to permanently disable your account at any time and for any reason. In such case, the player immediately loses all rights to any bonuses and/or any other promotional offers that may have been granted to them.
13.3 Upon account closure, regardless of origin, if we detect cheating, irregular play, collusion, fraud / criminal activity, or a breach of these Terms and Conditions, we reserve the right to withhold any funds remaining in the balance. If it is not possible to pay the full balance at once, due to payment limits or other reasons, the account will remain open until the total amount has been withdrawn by the player.
13.4 Any real cash balance of your account at the time of its closure will be credited to a payment method registered to your account and chosen by us, unless we withhold those amounts for the reasons previously stated.
13.5 In addition, the Casino reserves the right, at its sole discretion, to cancel any winnings and confiscate any balance in any of the following circumstances :
a. If you have more than one active account with Speedy Casino ;
b. If the name on your player account does not match the name on the payment or withdrawal method used (including credit card(s), e-wallets, money transfers, etc.) ;
c. If you provide incorrect or misleading player registration or profile information ;
d. If you are not of legal age in the province/state/country and/or jurisdiction where you reside ;
e. If you have authorised or allowed (whether intentionally or not) someone else to access or play on your account ;
f. If you have not played individually for your own personal entertainment (i.e., if you have played professionally, with the intention of exploiting our bonuses or in concert with one or more other players as part of a club, group, etc.) ;
g. If you have requested a chargeback for any deposits made with your credit card or any other payment method linked to your account or have threatened to do so ;
h. If you are found guilty of collusion, cheating, criminal activities such as money laundering or fraudulent activities ;
i. If it is established that you have employed or used a system (including but not limited to machines, computers, software, algorithms or other automated systems “bots”) designed specifically to defeat Speedy Casino, increase your chances of winning or that you have adopted irregular betting habits and/or staking strategies. Thus, any use of programmes or automated devices but also any manipulation of play such as the use of the Martingale practice, the Paroli Betting System or Bonus Hunt (non-exhaustive list) are not permitted ;
j. If you have used the site, or your account in a malicious way.
k. If you exploit an anomaly to your advantage of the elements listed below but not limited to, the system, balances, bonuses, free spins… The related winnings may also be frozen and/or confiscated in whole or in part.
l. If we learn that you have played at another online casino under any of the aforementioned circumstances.
14. Refunds
14.1 Refunds are in addition to a customer’s rights as a consumer under applicable consumer protection laws and regulations.
14.2 All amounts deposited by players are kept in the player account. Player funds are held in bank accounts segregated from operational accounts.
14.3 After lodging a dispute regarding a deposit issue, the player may request a refund.
14.4 To request a refund, the player must contact customer support, clearly describe the issue and specify the amount of the refund requested.
14.5 This request will be forwarded to the appropriate department, according to the nature of the request.
14.6 The refund request may be reviewed at any time, depending on the nature of the request.
14.7 The refund request will be the subject of a diligent investigation and, if necessary, information will be obtained from the player’s account, game providers, PSPs, etc. until a precise and satisfactory conclusion can be reached.
14.8 In the event a refund is agreed, the amount returned will be a true reflection of what is due to the player and proportionate to the player’s existing balance and winnings.
14.9 We reserve the right to withhold any refund until the identity of the account holder has been established to our satisfaction.
14.10 Where possible, refunds will be made using the same method used for the deposits. In the event that the payment method used for the deposit does not support withdrawals, the refund will be processed only by bank transfer. In exceptional circumstances, where the deposit payment method supports withdrawals and we are unable to send a transfer due to restricted areas, the refund may be made to a cryptocurrency wallet.
14.11 The refund will be made in full, where possible, and not staggered over a period of time.
14.12 In the event the request is not approved, the player will be informed of the reasons why their request was refused.
14.13 If the player is still not satisfied, they should send an email to customer support and a manager will contact them directly to resolve the situation.
14.14 If the situation still cannot be resolved, the player should refer to our complaint handling policy. (see 11. Complaints)
14.15 Where possible, the time/period between a refund request and the resolution, approving or denying the refund, will not exceed 72 hours from the receipt of the request.
